Certified Senior Scrum Master Project Manager with over 10 years of experience leading Agile transformations and delivering high-value products across diverse industries, including IT/Software, Data, Cloud, Digital, Electronics, Healthcare, Health Insurance, Banking, Finance, Retail, E-commerce, Semi-conductor, Supply Chain, Logistics, Manufacturing. Proven track record of boosting team productivity by 50% through servant leadership, conflict resolution, and the effective application of Agile methodologies such as Scrum, SAFe, Kanban, and XP. Adept at facilitating all Scrum ceremonies, guiding cross-functional teams, and managing complex project lifecycles. Strong experience with Agile tools like JIRA, Confluence, and Azure DevOps to drive transparency and continuous improvement. A results-driven professional with deep expertise in agile project management, stakeholder management and risk mitigation, ensuring project alignment with business objectives.

KEY QUALIFICATIONS

•        Certified Scrum Master (CSM) with extensive knowledge of Agile principles and best practices.

•        Proven track record of managing multiple Scrum teams (3+) concurrently, fostering collaboration and high performance.

•        Experience working in Healthcare, Manufacturing, E-commerce, Banking/Finance Industries.

•        Extensive experience with SAFe, Scrum, Kanban, XP, and Lean methodologies to deliver high-quality software solutions.

•        Strong understanding of the Agile manifesto principles, and ability to adapt processes to meet team and project needs.

•        Proficient in utilizing Agile project management tools such as JIRA and Azure DevOps for effective tracking and reporting.

•        Demonstrated ability to improve team retrospectives and continuously enhance Agile practices within teams.

•        Collaborated with product owners to prioritize backlog items based on business value and customer needs

•        Familiarity with Agile transformations and change management processes to support organizations in shifting to Agile mindsets.

•        Proficient in coaching the Product Owners, Business Analyst and the team members in creating excellent user stories and acceptance criteria.

•        Created Definition of Ready and Definition of Done documents by taking inputs from the scrum teams and made sure team adhere to them during the grooming, planning and release phases.

•        Proven ability to protect the team from external interferences and remove agile anti patterns that hinder team performance.

•        Proficient in facilitating all scrum meetings including Planning, Review, Retrospective, Daily Scrum.

•        Strong familiarity with DevOps practices, including CI/CD, automated testing, and continuous delivery.

•        Excellent facilitator with strong interpersonal skills, committed to building relationships, influencing stakeholders, and driving consensus.

•        Proven experience in scaling Agile practices across multi-team environments and large organizations.

•        Strong problem-solving abilities and situational awareness to address challenges and ensure project success.

•        Ability to build metrics and KPIs that support team performance and demonstrate value to stakeholders.

•        Skilled in conflict resolution and navigating interpersonal dynamics within and across teams.

•        Certified Scrum Master (CSM), Scrum Alliance

•        SAFe Scrum Master (SSM), Scaled Agile, Inc.

Master of Science (M.S.) in Operations Management
University of Arkansas, Fayetteville, AR, 2016

Bachelor of Science (B.S.) in Computer Science
Jawaharlal Nehru Technological University, Hyderabad, India, 2013

•        Agile Methodologies: Scrum, SAFe, Kanban, XP, Lean Agile, LeSS

•        Agile Project Management Tools: JIRA, Azure DevOps, ADO, TFS, Rally, VersionOne, Confluence

•        Metrics/KPIs: Burndown/Burn-up charts, Velocity, Control charts, Cumulative charts, DoR/DoD

•        DevOps Practices: CI/CD, automated testing, continuous delivery 

•        Project Management Tools: Jira, Azure DevOps ADO, MS Project, Confluence, SharePoint, PowerPoint, Excel, MS Office, Teams, Slack.

•        Programming Languages: HTML, CSS, JavaScript, Java 

•        Cloud: AWS, Azure, Google

•        Data Management: MDM, Data analytics, DBMS, Data Warehousing, SQL, APIs, XML, Tableau, Power BI, Informatica, Big Data, Hadoop, SAP S/4HANA, Scala, SPARK

•        Soft Skills: Leadership, Coaching, Mentoring, Conflict Resolution, Stakeholder Management, Communication   

Solera Health, Phoenix, AZ                                                                                                      Sep 2021 – Present IT Scrum Master/Scrum Lead

•        Led multiple Scrum teams including engineering/IT and data teams, implementing digital health solutions for chronic disease management, effectively coordinating efforts across collocated and distributed teams, ensuring Agile principles are upheld. 

•        Facilitated all Scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews, ensuring productive engagement. 

•        Empowered teams through servant leadership by removing impediments, fostering a culture of continuous improvement, and driving Agile maturity. 

•        Utilized Azure DevOps to maintain project transparency, track team performance, and provide real-time metrics for stakeholders. 

•        Achieved over 50% increase in team productivity through effective coaching, structured Agile practices, and stakeholder alignment. 

•        Monitored progress and managed dependencies, using Agile metrics to provide insights and encourage continuous improvement. 

•        Drove cross-functional collaboration by facilitating communication between development teams, operations, and stakeholders.

•        Made sure that the team and product owner are following Definition of Done DoD and Definition of Ready DoR.

•        Developed and maintained an Agile project dashboard showcasing current sprint status, team capacity, and velocity trends.

•        Conducted training workshops for new team members on Agile methodologies and effective use of project management tools.

•        Fostered a culture of experimentation and learning, leading to innovative solutions and increased creativity within teams.

•        Implemented feedback loops to ensure inter-team dependencies were identified and resolved promptly.

•        Collaborated with Product Owners to enhance backlog refinement processes, improving story quality and sprint outcomes.

•        Regularly analyzed project performance metrics to identify areas for improvement, facilitating team retrospectives.

•        Engaged in continuous dialogue with stakeholders for feedback on project deliverables, fostering trust and transparency.

•        Implement Agile techniques such as MoSCoW prioritization, sprint velocity, and burndown charts to enhance project visibility and team performance.

•        Facilitated Scrum of Scrum meetings to ensure seamless cross team communication and to discuss sprint dependencies.

Environment: Agile Framework, Scrum, JIRA, Azure DevOps, SharePoint, Confluence, Wiki, Kanban, Java, AWS, HTML, CSS, JavaScript, Retool, Connect, Slack, Terraform.

Micron Technology Inc, Boise, ID                                                                                           Dec 2017 – Aug 2021 Agile Scrum Master/Project Manager

•        Led Agile Release Trains (ART) for Digital Transformation projects, including implementing Siemens Teamcenter for Product Lifecycle Management (PLM) and integrating it with SAP ERP for Master Data Management.

•        Facilitated SAFe ceremonies and events, including PI planning sessions, to ensure alignment across the organization and optimize deliverables. 

•        Engaged stakeholders in critical discussions to facilitate consensus building, ensuring alignment on project goals and deliverables. 

•        Trained and mentored team members in Agile practices and SAFe principles, improving overall team performance and delivery capabilities. 

•        Supported the organization in adopting a hybrid Agile approach by tailoring frameworks to specific project needs. 

•        Championed initiatives to improve team morale and cohesion through team-building exercises and recognition programs. 

•        Developed and executed training materials to enhance the understanding of Agile practices within the organization. 

•        Collaborated with leadership to identify blockers at the organizational level, implementing strategic solutions. 

•        Utilized JIRA and Azure DevOps to maintain project transparency, track team performance, and provide real-time metrics for stakeholders. 

•        Established metrics and KPIs that tracked team performance and delivery effectiveness, driving accountability. 

•        Leveraged analytics and data to identify inefficiencies in workflows and recommend process optimizations. 

•        Built relationships with management to ensure ongoing support for Agile initiatives and team engagement. 

•        Organized cross-team workshops that facilitated knowledge sharing on best practices and Agile frameworks. 

•        Conducted regular assessments of team Agile maturity and provided feedback for continuous improvement. 

•        Worked closely with QA teams to ensure that testing was integrated early in the development process, promoting quality delivery. 

•        Ensured compliance with organizational standards and practices by conducting periodic audits.

Environment: Agile Framework, SAFe, Scrum, Kanban, Lean, PLM, MDM, Cloud, Teamcenter, Jira, ADO, Azure DevOps, TFS, Tableau, TcRA reporting tool, Java, JavaScript, HTML, CSS, SQL, Excel, SharePoint, iGrafx, AWS, Power BI, Azure, Informatica, ETL, SAP ERP, SAP S/4HANA, Slack, MS Teams

 Pursuit Inc, Collierville, TN                                                                                                    Aug 2017 – Dec 2017

 Business Analyst Scrum Master

•        Supported Agile transformations by facilitating Scrum events and positioning teams for success through effective coaching and mentoring. 

•        Collaborated with product owners to manage backlogs, refine user stories, and ensure clarity in delivery objectives. 

•        Assisted teams in establishing sprint goals and maintaining focus on delivering customer value throughout each iteration. 

•        Analyzed user feedback for backlog prioritization, ensuring alignment with business objectives and stakeholder needs. 

•        Enhanced team productivity by establishing best practices for time management and task prioritization. 

•        Coordinated between business stakeholders and development teams to clarify requirements and ensure alignment. 

•        Implemented a structured approach for documentation to improve knowledge sharing and onboarding of new team members. 

•        Delivered presentations to stakeholders summarizing project progress, challenges, and risk mitigation strategies. 

•        Developed reports that tracked project milestones and deadlines, facilitating data-driven decision-making. 

•        Cultivated an Agile mindset within teams by sharing industry best practices and success stories. 

•        Contributed to the development of a transition plan for Agile adoption within the organization, outlining key initiatives. 

•        Engaged in retrospectives focused on process improvement, pushing for actionable outcomes and follow-through.

ATC, Clive, IA                                                                                                                             Nov 2016 – Aug 2017

Business Analyst

•        Assisted in integrating Agile practices into project workflows, enhancing efficiency and alignment with business goals. 

•        Conducted requirements gathering sessions to ensure a clear understanding of project scope and goals. 

•        Collaborated with development teams to define user stories and acceptance criteria. 

•        Created and maintained project documentation, ensuring alignment with Agile methodologies. 

•        Participated in daily stand-ups and sprint planning meetings to track progress and ensure transparency. 

•        Assisted in backlog grooming sessions to prioritize user stories based on business value and stakeholder input. 

•        Provided insights into project performance through data analysis, driving decisions based on actual trends. 

•        Supported the development team in identifying and removing roadblocks to maintain productive workflows. 

•        Trained new team members on Agile methodologies and tools used within the organization. 

•        Engaged with stakeholders to relay project updates and address any concerns or questions promptly. 

•        Analyzed project risks and developed mitigation strategies to ensure timely delivery. 

•        Fostered communication between technical and non-technical teams, ensuring alignment on project deliverables.

ICICI Bank, Hyderabad, India                                                                              Aug 2013 – July 2014

Business Analyst

•        Actively Involved in Pre-Analysis of project with SME (Subject Matter Experts) and Developers

•        Conducted Gap analysis for ‘As-is’ and ‘To-be’ of the process to identify and validate requirements.

•        Participated in JAD sessions with SME’s and multiple teams for requirement gathering and refinement.

•        Analyzed the gathered requirement and reviewed Business Requirement Document (BRD)/Functional Specification Document (FSD).

•        Created System Requirement Specification (SRS) document to describe all data, functional and behavioral requirement of the system.

•        Used Share point for content management and document management.

•        Wrote Use Cases and built Use Case Diagram/ Activity Diagram using MS Visio.

•        Created Requirement Traceability matrix (RTM) using HP QC tool.

•        Used JIRA for allotting task and issue tracking, user story management and requirement traceability.

•        Worked with QA team for designing Test Plan and Test Cases for UAT and regression testing.

Sattvaq IT Solutions, Hyderabad, India                                                                              Sep 2012 – July 2013

Jr. Developer

•        Develop and enhanced Java applications for State Bank of Hyderabad, ensuring clean, efficient, and scalable code.

•        Assist in software design and collaborate with senior developers to implement solutions.

•        Debug and troubleshoot issues to improve application performance and stability.

•        Write and execute unit and integration tests to ensure code quality.

•        Collaborate with cross-functional teams to gather requirements and deliver features.

•        Participate in code reviews, following best practices and learning from feedback.

•        Integrate applications with databases (SQL) and optimize queries.

•        Use version control (Git) to manage code changes and maintain project workflows.